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Delivery Information

Orders placed before 12pm on business days* will be promptly dispatched on the same day. You can select from the available delivery options provided below.

In the event that an item is unavailable or requires ordering, we will ensure transparent communication at each stage of the process regarding the expected delivery time. An automated confirmation email will be sent to you, acknowledging your order and the chosen delivery method.

For items purchased during our sales, postage charges will be applied based on the corresponding 'Up to £50' rate indicated below:

 

Recorded 3-5 Days

  • Up to £50: £4.95
  • £50+: Free Shipping

Special Delivery Next Day

  • Up to £100: £6.95
  • £100+: Free Shipping

*excluding holiday closing and bank holidays

Returns

For information on returns, please read our returns policy.

Customer reviews

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Tamsin Beken

I highly recommend Charles Nobel and their lovely staff. They have done a brilliant job resizing my wedding ring, which is made up of three different types of gold so not an easy task. They were really helpful, professional and honest in their advice. Thank you!!

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Stephanie Kosandiak

My antique engagement diamond solitaire ring (which I had worn for 41 years), was in need of a new shank. At the same time I was advised to renew the setting. I was concerned that a new setting would change the character of the ring. I couldn’t have been more wrong!! The ring looks fabulous. The setting has improved the appearance of my diamond enormously and I have to admit I was quite emotional when I saw the result of the “repair “. I now have a beautiful new ring which has maintained its character but has been brought up to date. Thank you too to the Charles Nobel staff for their advice and craftsmanship! I am a very satisfied customer!

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Shona Smith

My family and I have been going to Charles Nobel for many years and have always had beautiful pieces of jewellery and outstanding customer service. Charles Nobel have even redesigned jewellery for me, including my most sentimental piece of jewellery that I would never trust anyone else with. I went into Charles Nobel recently after a while for my mums 60th birthday present and it was like I had never been away. Piers and the team helped me to find a stunning pair of diamond earrings for my mum and spent their time advising me and looking after me. My mum was so thrilled and I am so happy with the jewellery and service I receive every single time. Thank you so much, I will be back soon!

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Penelope Furneaux

My lovely eternity ring,given to me by my mother holds great sentimental value for me.
The spinnels were old and damaged so I decided to have the ring altered with diamonds replacing the spinnels.
Piers,a jeweller at Charles Nobel Jewellers,New Milton,inserted the diamonds with great care and expertise.
He has transformed my ring and I can thoroughly recommend him and his father,Charles.
Their service,knowledge and craftsmanship are excellent.

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